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Support

Getting the most out of your Cappellotto

Cleaning a drain

What type of drain is to be cleaned, what is the best method of cleaning, what nozzle do I choose how long should it take to clean these are all important elements when using your Cappellotto.

Cleaning a pit

Pit cleaning is one of the more general activities of your Cappellotto, but using the large vacuum capacity and remote control as well as a range of specialised cleaning tools and water pressure jetting equipment can ensure the most effective method of cleaning pits.

Hydro digging a hole

Hydro excavation or digging holes with water is a really efficient and safe  method of digging holes and exposing services. The ability to dig deep holes up to several metres without a large footprint is also a key functional element of Hydroexcavation.  The Cappellotto can enhance your experience with long hoses and very flexible boom hose arm than can turn up to 270 degrees around the truck without even touching a hose, simply by using the remote control

Locating a service

Locating an underground service can be a hit or miss process but with Hydroexcavation the process becomes both easier and will minimise service damage. The range of Cappellotto hydroexcavation units utilise a specific small water pump and highly versatile pressure gun and linking this with the vacuum power of the Cappellotto results in effective and rapid locating of services.

Vacuuming waste

The vacuum system on your Cappellotto allows really efficient running of the equipment, lower noise levels and very efficient vacuum removal. Various different overhead boom configurations enable lower operator fatigue as they simply move the boom to where they need without having to even touch a vacuum hose.

Choosing the right nozzle

Every Cappellotto comes with a range of nozzles to tackle any drain and pit cleaning activity. There can be a range of large root cutter, special Blue 100 nozzles to the more standard bomb nozzles. See our details on Nozzles

Recycling with your Cappellotto

Cappellotto make a an internationally renowned Recycling system that can work non stop for 8 hours using just one load of water without damage to other systems. This can be critical in a dry climate like Australia and just allows super efficient cleaning of storm water systems with equipment busy all day without going to find the next hydrant or other water supply many times per day.

Pumping with your Cappellotto

Did you know that some Cappellotto trucks can actually pump dry material using a specialised venturi system. Just ask KOR about your needs

Servicing your Cappellotto

Daily maintenance Checks

To ensure you get the most out of your Cappellotto there are a number of daily maintenance checks needed to be undertaken, this covers oils and filters. During the initial operator training all these items are covered extensively.

Periodical Maintenance Checks

In addition to the daily checks periodical maintenance checks are needed to continue achieving the Cappellotto performance. These are outlined in the initial training for the maintenance staff and our extensive manuals cover these aspects in more detail. A range of hours meters are accessible  for the truck, various water and vacuum pumps

System integration

Our specialist service technicians can assist with diagnosing how the Cappellotto unit is operating and using our maintenance network system will be able to assist with any requests.

Local and international back up

As a part of the complete package, a network of service providers has been established and expertly trained giving asset owner’s peace of mind. We also understand the market expectation in the supply of spare parts and therefore carry a comprehensive range that can be delivered to the customer in a timely and efficient manner.

Extending the life of vacuum and sewer hoses

Some of the maintenance items that require a level of operator care are the vacuum and sewer hoses and it is important to utilise the tools and processes recommended at the training to ensure the longest life of these maintenance items. For further information ask our service technicians.

Maintenance & Operator Manuals

When your Cappellotto is delivered there is a full operation and maintenance manual supplied both as a hard copy and an electronic copy and this goes into the best method of maintaining your Cappellotto. Our service technicians have up to date information and electronic access to these manuals and can assist in getting any specific parts for your unit.

Training to use your Cappellotto

On Site Operator Training

The KOR team provides a thorough end to end service, including onsite operator training for all vacuum truck and water jetting equipment purchased from us. Performed by our technical experts, onsite operator training is provided as part of the purchase of all new trucks. The content of the training gives operators the confidence to utilise the Cappellotto machinery to its full potential from its first day in the field

The training is customised to meet the needs of each of our customers, including industry specific requirements. The training is conducted on our customer’s sites, providing a familiar environment for supervisors and operators, ensuring operator safety and effective utilisation of the equipment (no travel time requirements).

Operator Competency Training

The focus during our onsite training is focused on the operators receiving a competency ticket on operating their Cappellotto. As they develop broader competency, they can develop skills to assist other team members to reach the KOR- Cappellotto competency ticket.

Maintenance Training

KOR offers a range of training and diagnosis training for maintenance staff and then full access via our technical support team to ensure you get the most out of your Cappellotto.
Our systems allow access to all operating and maintenance from anywhere in Australia and New Zealand.

Refresher Training

Many customers avail themselves of some refresher training for their operators and to extend the training to a range of new operators and we can also assist in the identification of those operators who might have further skills to undertake train the trainer courses so they can be the first call for training ion your organisation.

Other Training – Including Truck Training

In conjunction with our chassis partners they offer a range of training options to ensure they get the best out of operating the trucks from Volvo, Mercedes, Scania and a number of other truck organisations. Simply ask KOR to assist with this process.

 

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information?

Call us direct
1300 KORQUIP

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Products

KOR partners with the highest quality products from around the world.

Cappellotto and Uraca lead the world in technology and efficiency to produce vacuum and water jetting equipment trusted around the world for decades and close to 10 years in Australia & New Zealand.Australia’s largest range Parts and Accessories from Cobra, Southland Tools, Duebre, Cappellotto and Uraca all in stock.

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Applications

Designed to Improve your bottom line no matter what you do, from cleaning drains, digging holes using hydroexcavation or vacuum removal of waste, equipment that is tailored to match your application with maximum performance and minimal operational cost. We work with you to ensure your customers trust your equipment for flexibility with the safest and highest productivity.

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Customer support

Dedicated expert technical support when you need it, by phone, at your depot or ours. We have the largest range of replacement parts and accessories in stock to support you and your equipment.

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Call 1300 KORQUIP / 1300 567 784 or email info@kor.com.au

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